Quality Commitment
Flexibility to select the level of construction management support you need on a project-to-project basis
The DBS framework for monitoring, documenting, and managing every aspect of project development and implementation provides innumerable checkpoints for assessing project status in regards to:
- Compliance with all technical performance specifications
- Compliance with all applicable building codes and standards
- Scheduling and delivery
- Budget
On the materials side, our sister company, The Garland Company, Inc., uses quality control protocols that are independently audited in compliance with ISO 9001:2008 and encompass the complete product development cycle from raw material purchasing through material delivery.
Our protocols include comprehensive written processes for:
- Problem resolution
- Customer satisfaction assessment
- Analyzing not only short-term success, but also long-term performance
DBS uses readily available software programs to document and track project schedules. All construction-related activities and services are documented in four distinct phases to ensure strict adherence to established performance benchmarks.